My current duties as technical project coordinator

Job Summary
Responsible for regular contact and examination of contributions by the project’s stakeholders, encompassing user representatives, service providers and others as a appropriate, bringing about a “meeting of the minds” as to requirements and/or performance according to established policies and guidelines, and reporting so that corresponding action is taken.

Functions and Responsibilities

Coordination

• Maintain contact with owner’s stakeholders to ascertain project requirements and/or level of satisfaction with progress and performance.
• Maintain contact with the project’s service providers to ensure timely activity, integration and efficient use of resources to meet requirements.
• Produce detailed reports and notifications as appropriate.
• Take pro-active or corrective action if authorized to do so.
• Coordinate inspection and report progress of the work.
• Coordinate practical details of the transfer of the care, custody and control of the final product, including assembly and transfer of operational and maintenance documentation.
• Create, deliver and insure project delivery notes documents with the company clients.
• Create, deliver and insure project signoff documents with the company clients.
• Create, deliver and insure project work order documents with the company clients.
• Work hand in hand with project managers throughout the project phases and insure that
  project execution is smoothly met.
• Identify risks and reply them to the project manager and occasionally propose solutions.
• Coordinate meetings, and write its minutes and insure that Attendees get their copy of the minutes of meeting documents.

Business Modeling

• Help in modeling the business of the client and creating a business case
• Help in developing a product vision
• Work with business owners and business analysts to identify, prioritize and document business requirements
• Facilitating sessions and working with business owners and business analysts to drive out detailed functional requirements
• With the help of the development team, transforming business/functional requirements into high level technical requirements and designs (including user interface)
• Work with the TTL, DBA, System Admin and business owner to identify conversion points for legacy system.
• Working with project team to develop support materials and processes.
• Capture and create a common glossary.

Requirements gathering and documentation

• Gather, analyze, and prioritize customer and business requirements
• Requirements proper documentation

Handling requirements

• Understand the clients requirements
• Clearly define the deliverables of the project
• Makes sure that the client requirements are properly documented in clear way to the client and the technical team

Change Management

• Help in establishing a change management and control plan and make sure it is executed
• Own the process of creating new Change Requests and follow it while executing.

Deployment

• Onsite project updates deployment.
• Makes sure that a deployment plan is created and executed.
• Manages the clients Beta testing and solicit feedback.

Quality assurance

• Functional test Analyst (with the help of the Unit Leader and the and System Analyst)
• Identify system defects and propose technical solution if applicable

Risk Management

• Help in creating a risk management plan
• Identify issues and mitigate risks

Project Tracking and Monitoring

• Define a process for tracking and monitoring the project.
• Follow up on day to day activities of the team.
• Report any possibilities of delay and changes on the plan.
• Report project status.
• Handle minor exceptions and problems.

User training

• Conduct training sessions on the company products
• Insure that client are fully aware of any functional and workflow aspects on any of the company products.
• Help in creating products manuals.

Customer satisfaction

• Insure customer satisfaction by fulfilling their needs using excellent communication skills.
• Handle client exceptions and problems

New projects prospects

• Identify prospects and guide clients to certain product which fulfills his needs
• Propose solutions to clients in which may lead to new prospect

Sales/Pre-sales

• Conduct onsite technical presentation on the company products.
• Full awareness of company products technical details.
• Deliver and follow up on payment invoices with clients.